WorkingNation welcomes you to Inquire Within, our digital magazine focused on the ways in which our leaders in business, education, government, and nonprofits—and workers themselves—are addressing job and career challenges arising from the rapidly changing landscape of work. Our mission is to shine the light on innovative programs and initiatives designed to arm all Americans with the skills needed for rewarding, in-demand jobs, now and in the future. As you will find in these pages, we do this through original articles, short documentaries, podcasts, dynamic conversations, and insightful original data.


Five years ago we stated that the future of work was changing and asked:

Are You Ready?

Since then, the pace of change has sped up even more thanks to technology, automation, and outsourcing. And this year the pandemic hit. Jobs and work are radically changing, potentially leaving some disadvantaged groups behind.

It’s time to get real about the future of work in America. It’s time for a new plan, a new roadmap. It’s time to commit to building skills for a world in perpetual motion.

It’s time to Rethink Ready.

Produced by Melissa Panzer and Joan Lynch Written by Jesse Moore Narrated by Aaron Goodson



A Note from our Editor-in-Chief Ramona Schindelheim


American workers are not ready for the changing economy

For years now, the nation’s employers—the world’s employers—have been saying the same thing: there aren’t enough people with the right, or current skills, to fill the jobs that we need done. American workers agree. And they are concerned and looking for answers. The majority of Americans (63%) believe that technology is rapidly changing the way we do our jobs, but they say they don't have the skills they need to keep up with these changes, according to the first WorkingNation American Workers Survey released this Labor Day.

The way we work has been changing for decades and it continues to change. To be sure, in light of the pandemic, the change is accelerating and the path to future jobs and careers will look different than it did even a few months ago. Two out of five American workers (40%) believe that a lack of “aligned skills” and/or “skills obsolescence” are cause for “significant concerns." And as technology, automation, and machine-learning continues to speed up the changes, it’s important for all workers to find ways to gain the new skills needed to find a good, family-sustaining career. Hiring managers are rethinking how they signal what skills job seekers need to fill an open position. Postsecondary education is rethinking how to best serve its students and help them prepare for what’s ahead in the workforce. Workers are rethinking how they get themselves ready for today’s jobs. There is a sharp divide in how workers believe they will achieve that goal, according to the survey conducted on behalf of WorkingNation by the polling and research company FIL.


American workers believe the lack of "aligned skills" and/or "skills obsolescence" are cause for "significant concerns"


A tech or trade skill is key to a good career

70% of American workers believe that it is critical to be certified in a technology or trade skill, while one in three workers (30%) believe it is important to get a two-year or four-year degree. This is a far cry from the message we've been hearing for several generations—everyone needs a college degree to get ahead. Now we are hearing there are other paths. Educators and training program operators need to be clear on what their programs offer in terms of actionable skills that employers want. And once armed with these credentials—whether it is a degree, a certificate, or a license—workers have to figure out how to signal to employers they have these skills. Even as skills development is now viewed as a critical piece of the existing workforce’s thinking, more than half of the workers surveyed (56%) are unaware of existing programs to acquire in-demand skills, or how to find existing programs, according to the survey.


Have never been offered a chance to upskill by employer

While 21% of workers trust employers to help them gain the skills they need to succeed at the jobs that need to be done now, two-thirds of workers (66%) tell WorkingNation that they have never been offered skills training by their employers. There is still work to be done in this area, but in these pages you will find some examples of business-led initiatives that are creating a pipeline of talent. Workers want to learn and they want guidance. “The challenge we face is not necessarily an opposition to skills training, but a lack of exposure to it,” according to the survey findings. This feeling is particularly acute for women (72%) and for workers earning under $50K annually. In the end, despite their concerns, American workers want to upskill, and they are optimistic that it will lead to financial security for them and their families. Seventy-two (72%) of people surveyed want “careers” vs. 28% who want “jobs”. And 75% of American workers are optimistic that they will ultimately achieve a middle class lifestyle through work.

Rethink Ready Change is inevitable. Instead of looking at this with fear, WorkingNation believes we should look at it with hope. We believe we need to make sure our workforce is ready for those changes. We are a nation that has a robust and capable workforce that needs a new roadmap. This means upskilling our workforce now to ensure that each man and each woman has the skills they need in an economy that is putting more emphasis on technical skills, knowledge-based tasks, and automation than ever before. Now is the time to point towards workforce solutions that already exist—and may need to grow larger out of necessity—and towards new solutions that are evolving out of this current health and economic crisis. Working side-by-side—business leaders, educators, civic leaders, and workers themselves—we all need to collectively lean into the change, create new solutions, and be very vocal about sharing the opportunities available to reskill and retrain. WorkingNation is happy to highlight some of the progress being made here in Inquire Within. And look for more of the findings from our first WorkingNation American Workers Survey, conducted on our behalf by polling company FIL, throughout the magazine.


Workers want careers, not jobs


For many Americans, Labor Day marks the end of summer and a day off from work to relax. But it's so much more than that. The history of Labor Day has its roots in another era of profound changes in the workforce--the movement from agricultural jobs to industrial jobs. Here's how it all started. Produced by Alicia Clark

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